What should a taxpayer do in the event of cash register failure?

19 November 2015 10:32  9497048 098052
What should a taxpayer do in the event of cash register failure?

The main reasons, that can lead to disabling of cash register, are failure of the device itself, failure of connection and power supply at the facility where it is placed.

However, such circumstances do not mean that the transactions with buyers should stop. If cash register has failed or electricity supply is temporarily disconnected, you can carry out payment transactions without using the main register. In such case, there are two options for payment transactions:

- Using backup cash register, provided that it has been properly registered with the SFS (if there is electricity supply, but the main cash register has failed);

- Using cheque book registered with the SFS (in cases where there is no electricity supply or no backup or cash register).

Note that the entity may operate without the main cash register:

- In case of power failure - not more than 72 hours (7 days);

- In case of cash register failure - for the duration of repair.

It should be noted that in case of cash register failure, service centers must ensure its repair within 72 hours. The liability for non-compliance with this term provided under the contract of maintenance lies with the service center.





For more information about the use of cash register, read the Law of July 6, 1995 № 265/95-BP "On the application of payment transactions recorders in trade, catering and services."

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